want to cancel my account-how do i do it
Hello Diane,
You can refer this article
http://support.avg.com/SupportArticleView?urlname=How-to-cancel-automatic-license-renewal to cancel your AVG Subscription. But I could see that you have already contacted our Sales team and canceled the subscription. You will not be charged in the future.
If you need anything else, please let me know. Thanks.