I want to lodge a formal complaint about my treatment by customer service regarding the Rottner settlement. I cannot find an email address anywhere to send this complaint

Johanna, When available, A member of the official AVG Community Support in Brno (http://forums.avg.com/ww-en/avg-forums?sec=thread&act=show&id=190509) will see your topic & respond.
AVG Guru

Johanna, I had same problem trying to log into CHAT but I finally said the hell with it and just closed the page. I really think they want you to call them directly at one of the Tel. numbers listed. Sorry I dont have better news for you/ Good Luck!

I was told by customer service (I called AVG) that my reward from a class action settlement (Rottner v. AVG) was useless. When I tried using the AVG chat option to lodge a complaint, I was directed to the Rottner settlement website. There is no way to lodge a complaint from that website, or their phone number. I'm finally trying posting here. I just want a way to send a formal letter to someone higher up than a sales associate.

Johanna, When available, A member of the official AVG Community Support in Brno (http://forums.avg.com/ww-en/avg-forums?sec=thread&act=show&id=190509) will see your topic & respond.
AVG Guru
Johanna, I had same problem trying to log into CHAT but I finally said the hell with it and just closed the page. I really think they want you to call them directly at one of the Tel. numbers listed. Sorry I dont have better news for you/ Good Luck!