I wanted to install AVG free, but I received the message Installation Failed

Ildiko,

We apologize for the difficulties, we appreciate your efforts. We request you to check if you have installed any other security programs like McAfee, Norton or Kaspersky. If so, please uninstall it.

Make sure that you do not have any older traces of AVG. Uninstall older AVG via control panel and remove the traces as suggested below.

Go to Run window (press windows key and R key simultaneously) and type the following comments to delete the folders.

1. Type  “Temp” and press enter, remove all the files.
2.  “%temp%” and remove all the files.
3.  %appdata% - Remove all the AVG folders.
4.  %programdata% - Open the AVG folder and remove the old files.

Please go to c: drive-> program files and delete the AVG files and download your AVG program from our official site: http://www.avg.com/us-en/download.

Please feel free to get back to us for any issues with AVG. Thank you!

Thank you for your support.I follwed mentioned steps, but not all files were removed and when I tried to install again AVG free I received this error : 0xe001f946 Please write me if there is possible other way to install AVG free.

I wanted to install AVG free, but I received the message Installation Failed; Error: 0xE001F946
Can I have access anymore at AVG free in conditions that I was connected free before, in the past ?

Ildiko,

We apologize for the difficulties, we appreciate your efforts. We request you to check if you have installed any other security programs like McAfee, Norton or Kaspersky. If so, please uninstall it.

Make sure that you do not have any older traces of AVG. Uninstall older AVG via control panel and remove the traces as suggested below.

Go to Run window (press windows key and R key simultaneously) and type the following comments to delete the folders.

1. Type  “Temp” and press enter, remove all the files.
2.  “%temp%” and remove all the files.
3.  %appdata% - Remove all the AVG folders.
4.  %programdata% - Open the AVG folder and remove the old files.

Please go to c: drive-> program files and delete the AVG files and download your AVG program from our official site: http://www.avg.com/us-en/download.

Please feel free to get back to us for any issues with AVG. Thank you!

Thank you for your support.I follwed mentioned steps, but not all files were removed and when I tried to install again AVG free I received this error : 0xe001f946 Please write me if there is possible other way to install AVG free.
Ildiko,
We apologize , but we appreciate your efforts in trying to fix the issue. We have sent you an email requesting the diagnostic information to analyze the issue and provide you with a resolution. Please check your inbox and spam box as well and send the requested the data to assist you further. Thank you.