Hello Greg,
We are here to help.
You have been charged 79.99 CAD for AVG Internet Security multi-device product as auto-renewal service was enabled for its initial purchase. We can assure you that we have not processed any unauthorized payments from your card or account. We sent an email notification 30 days prior to the order being placed to let you know in advance that this payment was due. This also contained information on how to cancel your Subscription.
Could you confirm your refund request to proceed further?
I'm not exactly the best when it comes to online purchases, and I had no idea I was going to be automatically billed, so now I have the internet security package and I don't want it, I am currently negative 80 dollars in my paypal wallet and I cant purchase anything, please I need the refund, I don't need the service at the moment.
Hello Greg,
We are here to help.
You have been charged 79.99 CAD for AVG Internet Security multi-device product as auto-renewal service was enabled for its initial purchase. We can assure you that we have not processed any unauthorized payments from your card or account. We sent an email notification 30 days prior to the order being placed to let you know in advance that this payment was due. This also contained information on how to cancel your Subscription.
Could you confirm your refund request to proceed further?