I was just billed 69.99 for something I have not authorized? Please explain!

AVG Subscription
3

Hello Cameron,

We acknowledge your refund request.

We couldn't locate any charges in the amount 69.99 CAD under the e-mail address you used to contact us here. Instead we have located the charge under different e-mail address. To confirm this, we have sent you an e-mail requesting details and revert to us for further assistance.

Thank you.

1

I was just billed 69.99 for a product I did not authorize! Please reverse this billing

2

Hello Cameron,

We acknowledge your refund request.

We couldn't locate any charges in the amount 69.99 CAD under the e-mail address you used to contact us here. Instead we have located the charge under different e-mail address. To confirm this, we have sent you an e-mail requesting details and revert to us for further assistance.

Thank you.