ID Protection Profile

Hello Randal, 

Thank you for reaching AVG support channel. We are sorry for the inconvenience caused. We understand that you are unable to complete the ID protection profile. We will check and help you to resolve it.

Could you please explain what happen when you try to complete the profile? Do you get any error message? If yes, kindly share us the screenshot of it.

You can post the screenshot here in your topic. Click on Answer & then click on the Image [mountain symbol] & follow the instructions. Thanks in advance.

I am defaulted to a USA address and phone number and therefore cannot complete ID Protection Profile. The rest of my account is showing my correct country. How can I get this fixed so I can complete my subscription? Thank you.

Hello Randal, 

Thank you for reaching AVG support channel. We are sorry for the inconvenience caused. We understand that you are unable to complete the ID protection profile. We will check and help you to resolve it.

Could you please explain what happen when you try to complete the profile? Do you get any error message? If yes, kindly share us the screenshot of it.

You can post the screenshot here in your topic. Click on Answer & then click on the Image [mountain symbol] & follow the instructions. Thanks in advance.