Hello Sylvia,
We apologize for the inconvenience caused to you. Have a look at this article: http://avgread.me/1guEXlJ.
Feel free to get back to us for any further assistance.
Thank you.
I renewed my license for 2015 Sept 18th, 2015 and installed it as directed but it says that the Identity component is not active and when I click on "FIX NOW" , it always gives "could not finish automatic state repair". I have used your product for many years with no problems, but I feel very uneasy this time knowing my identity is not protected. Would you please help me with this problem? Thanks!
Hello Sylvia,
We apologize for the inconvenience caused to you. Have a look at this article: http://avgread.me/1guEXlJ.
Feel free to get back to us for any further assistance.
Thank you.