Identity feature

Nick, As per the AVG article (http://avgclick.me/1ABza35) have you also tried a reinstall?.
AVG Guru

I cannot get the Identity feature to become active. I have tried restarting the computer and running repair as advised in troubleshooting info  but to no avail. can anyone help?

Nick, As per the AVG article (http://avgclick.me/1ABza35) have you also tried a reinstall?.
AVG Guru