Hello Tonya,
Thank you for contacting AVG Community Support.
I’m sorry to hear about the trouble you’re experiencing with logging into the Secure Identity dashboard. I understand how frustrating it can be to face an error message during registration, and we’re here to help.
To assist you further, could you please provide a screenshot of the error message you’re seeing?
With this information, we can escalate the issue to our concerned team to help resolve it as quickly as possible.
Thank you for your patience, and please don’t hesitate to reach out if there’s anything else we can do to assist.
Hello Tonya,
Thank you for contacting AVG Community Support.
I’m sorry to hear about the trouble you’re experiencing with logging into the Secure Identity dashboard. I understand how frustrating it can be to face an error message during registration, and we’re here to help.
To assist you further, could you please provide a screenshot of the error message you’re seeing?
With this information, we can escalate the issue to our concerned team to help resolve it as quickly as possible.
Thank you for your patience, and please don’t hesitate to reach out if there’s anything else we can do to assist.
Hello Pablo,
Thank you for contacting AVG Community Support. We are sorry for the inconvenience caused. We understand that you are unable to create profile under Secure Identity. We will certainly check and help you.
To proceed further, please create a separate AVG community post by clicking the link below and post your questions in your own post, so we will check your AVG account and help you accordingly.
https://support.avg.com/support_ask
Thank you for your understanding.
Every time I try to login to the Secure Identity dashboard and finish the registration process it tells me my email address already exists and to try using a different email. Anybody else having or has had this problem? Thanks.