Hello Tayfun.
I request you to click this link
http://download.avg.com/filedir/util/AVG_Remover.exe
to download and run the AVG Remover tool.
Please select the AVG products which are shown in the remover tool window and then start removal process.
After the remover tool process is successfully finished, restart your pc.
After the restart, manually delete the AVG Remover folder in the C drive of Mycomputer.
Now, reinstall your product and you will be fine.
Thank you.
i am not in full protection because my identity protection is inactive and i couldn't make it active, how can i solve this problem ?
Hello Tayfun.
I request you to click this link
http://download.avg.com/filedir/util/AVG_Remover.exe
to download and run the AVG Remover tool.
Please select the AVG products which are shown in the remover tool window and then start removal process.
After the remover tool process is successfully finished, restart your pc.
After the restart, manually delete the AVG Remover folder in the C drive of Mycomputer.
Now, reinstall your product and you will be fine.
Thank you.