Hello Vinne,
I understand the inconvenience.
I am getting an error while trying to access the link that you have provided.
I request you to attach the screenshot to this post.
To take a screenshot please follow the instructions mentioned in this link: http://avgread.me/1aZxsAV and attach the image to this post.
You can post the screenshot here in your topic. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions.
Hello,
I'm getting the following message several times a day, every day:
we moved the regsvr32.exe threat to Quarantine.
Clicking on more details, i see the name of the threat is IDP.HELU.RSG7.
this message has appeared for more than a month. I already deleted the regsvr32.exe process from quarantine, but the message reappears
Message: https://drive.google.com/file/d/0B6T3mjkF-WqSX2F5c0ZYMWZJTVk/view?usp=sharing
AVG version:
https://drive.google.com/file/d/0B6T3mjkF-WqST2FUeWVFbTFFY2M/view?usp=sharing
virus definitions: 171015-0
version of the program: 17.7.3032 build (17.7.3660.226)
version
Thank you for providing the screenshot.
I see that the threat was found "System32" path which is the operating system folder.
Hence, it should be false positive but to assist further we are in need of AVG log files.
To collect and send us the log files I have sent an email instruction.
If the email is not found in inbox do check in spam and junk folders.
Hello Vinne,
I understand the inconvenience.
I am getting an error while trying to access the link that you have provided.
I request you to attach the screenshot to this post.
To take a screenshot please follow the instructions mentioned in this link: http://avgread.me/1aZxsAV and attach the image to this post.
You can post the screenshot here in your topic. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions.