Illegal bank deduction

Hello Brett,
I regret for the inconvenience caused. I see that you have been charged for AVG Secure VPN (2 years subscription) and it is good till 2019.7.28. I also see that you have been charged via Digital river and it is a private company that provides global ecommerce, payments and marketing services. If you aren't interested to use AVG Secure VPN, you can apply for refund at https://support.avg.com/RefundForm .
Thank you.

I have just checked my account and AVG have illegally deducted the sum of $78.94 from my account for something I have not requested. I have tried to contact them through emails and contact phone number which is not connected. And no reply from any of my emails. What is going on with this shonky company, I thought they were a legitimate organisation.

Hello Brett,
I regret for the inconvenience caused. I see that you have been charged for AVG Secure VPN (2 years subscription) and it is good till 2019.7.28. I also see that you have been charged via Digital river and it is a private company that provides global ecommerce, payments and marketing services. If you aren't interested to use AVG Secure VPN, you can apply for refund at https://support.avg.com/RefundForm .
Thank you.