I'm getting charged by DIGITAL RIVER, by a non authorized order

Hello Fermin,

We're here to help.

We couldn't locate any recent charges or active subscriptions under the e-mail address you used to contact us here. Hence, sent you an e-mail requesting details and revert to us for further assistance.

Thank you.

Today I noticed TWO rejected payment attempts in my credit card to Digital River.

I'm using AVG Free, F R E E? Please cancel this order as I haven't authorized any payment from my account.

I can't cancel my subscription since "my products" tab doesn't work on the website, and I can't cancel it from the desktop application.

It says the trial ends on 2020.

Hello Fermin,

We're here to help.

We couldn't locate any recent charges or active subscriptions under the e-mail address you used to contact us here. Hence, sent you an e-mail requesting details and revert to us for further assistance.

Thank you.