Hello Thomas-jürgen
,
We are aware of this issue and apologize for the inconvenience caused.
Firstly, we would like to analyze the logs and identify the root cause.
Hence, we have sent an email instruction on how to collect and send us the logs.
Once you provide it, we will mention the work around on how to fix the issue.
Awaiting your reply!
Today i have updated my AVG Internet security. After completion of update, i got a message from AVG that extended firewall is deactivated. A click to switch on is impossible, i am getting the message "extended firewall is not available"
Require assitance to activate the extended firewall
I have the same problem.
Hello Thomas-jürgen
,
We are aware of this issue and apologize for the inconvenience caused.
Firstly, we would like to analyze the logs and identify the root cause.
Hence, we have sent an email instruction on how to collect and send us the logs.
Once you provide it, we will mention the work around on how to fix the issue.
Awaiting your reply!
I have the same problem.