Improper billing

AVG Subscription
3

Hi Eurico,

We acknowledge your refund request.
Upon checking your account, we're unable to locate the charge. It might be under your alternate account.
As it isn't recommended to share the account/order info over this public post, we've sent you an email requesting few info.
​​​​​​​Please revert to us via email to proceed further.

1

Hello AVG team,

I just received a notification from PayPal that my account was debited € 59.99 by DRI * AVG Technologies on April 5th, 2021 for something that I am absolutely sure I didn't buy anything from. I await an explanation from you and the refund of the amount charged to me

I hope that the AVG team will provide a due refund of the amount unduly charged and take steps to prevent transactions like this from happening in the future.

I thank you for your attention, counting on the solution to the case.

NAME - Eurico Carlos Bernardo Pinto
EMAIL - (removed)


Eurico Pinto

2

Hi Eurico,

We acknowledge your refund request.
Upon checking your account, we're unable to locate the charge. It might be under your alternate account.
As it isn't recommended to share the account/order info over this public post, we've sent you an email requesting few info.
​​​​​​​Please revert to us via email to proceed further.