Bob, Try this…
Open AVG User Interface.
On the Options menu select Advanced Settings.
In the left tree under E-mail Protection -> Email Scanner click Certification.
Disable the Certify e-mail option for incoming e-mails.
Click OK to save the settings.
Note:
Enabling or disabling certification does not have any effect on testing of your messages with AVG.
AVG Guru
AVG converts some of my in-coming email from html to plain text. This only happens to certain users. Does anybody know how to stop this?
Bob, Try this…
Open AVG User Interface.
On the Options menu select Advanced Settings.
In the left tree under E-mail Protection -> Email Scanner click Certification.
Disable the Certify e-mail option for incoming e-mails.
Click OK to save the settings.
Note:
Enabling or disabling certification does not have any effect on testing of your messages with AVG.
AVG Guru