In messages it says

anti spam is not active, firewall cannot start due to invalid license. contact avg support. online shield not active. how do you make them active. I just bought this update for internet security…along with older update version.

Hello Jackie,

We are sorry for the inconvenience caused.
Unfortunately, we couldn't find the license details on your account.
Did you purchase the license for AVG Internet Security from official website or from a reseller?