Inserting new license number

Edward,
We apologize for the inconvenience caused.
We would request you to run AVG remover tool to completely remove AVG and then re install it.  
Please  click this link http://download.avg.com/filedir/util/AVG_Remover.exe to download and run the AVG Remover tool.
1. Please select the AVG products which are shown in the remover tool window and then start removal process.
2. After the remover tool process is successfully finished, restart your computer.
3. After the restart,  manually delete the AVG Remover folder in the C drive of My computer.
To reinstall please follow the article http://avgclick.me/InstallAV  .
Please feel free to get back to us for further assistance.
Thank you.

Hello Edward,
We apologize for the inconvenience caused.
May I know the exact error message you have received while inserting your license number?
Thank you.

I am having difficulty inserting the new license number for AVG Internet security.How can I resove this ?

Hello Gulam
I cannot find the reactivate icon on the support screen.Am I in the correct area ?

Hello Edward,
We apologize for the inconvenience caused.
May I know the exact error message you have received while inserting your license number?
Thank you.