Instalación de Antivirus

Hello Oriana,
We are sorry, but we don't speak your language. Please visit support.avg.com for more help or respond back in English.
Best regards,
Alok.

No puedo realizar la instalación del antivirus. Me envía un mensaje que dice.
No se encuentra el punto de entrada del procedimiento GetLogicalProcessorInformation en la biblioteca de vinculos dinamicos kernel.32.dll.
Que puedo hacer? compre la licencia y no puedo usarla

Hello Oriana,
We are sorry, but we don't speak your language. Please visit support.avg.com for more help or respond back in English.
Best regards,
Alok.

Oriana, This Community is basically only English language… Query translation…
[Spanish to English]
Antivirus installation
I cannot perform the antivirus installation. He sends me a message that says. The entry point of the GetLogicalProcessorInformation procedure cannot be found in the dynamic link library kernel.32.dll. What I can do? I bought the license and I can not use it
AVG Guru