I have tried to install AVG ultimate on computers with windows xp. I do have a previous version installed of avg . the error code I get on both computers is 0xc007001d
Hello Brent,
We apologize for the inconvenience caused.
Please confirm whether you are using Windows XP - Service pack 3.
If so, please reinstall your AVG using the AVG Remover tool provided in the article given below:
http://support.avg.com/SupportArticleView?urlname=How-to-reinstall-AVG
Thank you.
Hello Brent,
We are sorry to know that you are still getting the error.
This error 0xC007001D occurs for AVG installation if there is any AVG folders of the previous version present on your PC.
We request you to check on C:\ drive and Program data folders and check for any AVG folders, if there is any folder present, please delete it manually.
Restart the PC and start the installation of AVG Ultimate and let us know the status of it.
I used the remover, rebooted 2 times and still comes up error after downloading install.
Brent, Win XP system… Do you have Service Pack SP3 installed?.
AVG Guru