Installation Failed on my PAID renewal of laptop 1 year protection

AVG Protection
3

Hello Kesley,
We apologize for the inconvenience caused. Could you please let us know the name of AVG program you are trying to  install in your computer so that we can help you better?
Thank you.

1

Hello,
​I keep getting a messege of "Installation Failed" with the error code: 0xE0010013 and description: event exec_finished. I've tried multiple times with no avail, until I recieved a messege saying an installation is already in progress?? error code: 0xe001f921. This is a paid renewal of protection.

​Thank you,
​Kelsey

2

Hello Kesley,
We apologize for the inconvenience caused. Could you please let us know the name of AVG program you are trying to  install in your computer so that we can help you better?
Thank you.