Installation issue

Hello Zsombor,
I apologize for the inconvenience you experienced in this case.
May I know the name of the AVG product you want to install?
Thank you.

Unable to install AVG. Each time I try it the same message appears:
Error: 0xE001D024 Event excel_finished

Hello Zsombor,
I just checked your records and I can find that a case( 02671141 ) has already been registered related to this issue and is under process by senior level team. I can assure that all necessary steps will be taken to resolve the issue as soon as possible and you will soon be contacted via email. Thank you so much for understanding.
Thank you again.

Hi Gulam,
Thank You for your rapid answer. I have already discussed the issue in detail with an expert via chat, tried to resolve it via avg remote support, but the same error occured, so the log file was sent to avg to further analysis, I expect the email with further proceedings.