Hi Ian,
We regret to hear about the inconvenience caused. We suggest you to disable each component of AVG program to check which component blocks the Internet access. Use the following instructions to disable AVG components : Open AVG Zen -> Click on Anti-Virus Free -> Click on "Menu" -> Settings -> Disable the components one by one and check which component blocks the Internet access (Resident Shield, Software Analyzer, Email Protection, Online Shield & Firewall (Disable Until restart)).
Please let us know which component blocks the Internet access. Thank you
I have recently installed AVG free trial on another computer, but when active it blocks all internet access. The only way I can access the internet is to turn AVG off, which seems to defeat the object. Am I doing something wrong. It is not a firewall problem.
Hi Ian,
We regret to hear about the inconvenience caused. We suggest you to disable each component of AVG program to check which component blocks the Internet access. Use the following instructions to disable AVG components : Open AVG Zen -> Click on Anti-Virus Free -> Click on "Menu" -> Settings -> Disable the components one by one and check which component blocks the Internet access (Resident Shield, Software Analyzer, Email Protection, Online Shield & Firewall (Disable Until restart)).
Please let us know which component blocks the Internet access. Thank you