Installation problem

Hello Deb, I am sorry for the inconvenience caused. I would request you to try installing AVG using the offline installer based on your OS (32-bit or 64-bit). To determine whether your OS is a 32-bit or 64-bit, please click on this link. http://support.microsoft.com/en-us/kb/827218.

Please click on the following link to download the 32-bit installer :
http://files-download.avg.com/inst/av/avg_free_x86_all_2015_ltst_222.exe

Please click on the following link to download the 64-bit installer :
http://files-download.avg.com/inst/av/avg_free_x64_all_2015_ltst_221.exe

Please feel free to contact us back for any further assistance.

Dear all,

I cannot install AVG 2015 free edition on a new computer with windows 8.1. Altough I have removed the existing McAfee program using the McAffee removal tool, the following error code appears during installation:
Error code: 0xE0010015
Error message: Item of that name doesn't exist in actual section
Additional Message: The initialization of the online contact addresses failed

Please help…

Hello Deb, I am sorry for the inconvenience caused. I would request you to try installing AVG using the offline installer based on your OS (32-bit or 64-bit). To determine whether your OS is a 32-bit or 64-bit, please click on this link. http://support.microsoft.com/en-us/kb/827218.

Please click on the following link to download the 32-bit installer :
http://files-download.avg.com/inst/av/avg_free_x86_all_2015_ltst_222.exe

Please click on the following link to download the 64-bit installer :
http://files-download.avg.com/inst/av/avg_free_x64_all_2015_ltst_221.exe

Please feel free to contact us back for any further assistance.