Installing a download from groupon

I have a Groupon voucher which  i have registered and it had been downloaded 
But I can't get the avg Dropbox to allow me to install it. Any suggestions please.
And it saying I have the latest installed. But I havnt been able to put the liecence number in so I know it's not installed.

Ian,
You can find answer to your question together with your another post here https://support.avg.com/answers?id=906b0000000Dr6x .
Please try keep whole conversation in one question/thread to speed up resolution.

Ian,
You can find answer to your question together with your another post here https://support.avg.com/answers?id=906b0000000Dr6x .
Please try keep whole conversation in one question/thread to speed up resolution.

Sylvia, Also in future please refrain from carrying out multiple topic postings involving basically the same subject! You won't obtain an answer to your query any faster!.
AVG Guru