Hello Rosita,
Sorry for the inconvenience. You will get this error code if you have installed a wrong version of AVG Program. Please download and run AVG Clear tool: https://share.avg.com/steam/PSP/AVG2017/AVG_Clear.exe . This tool will help with removing antivirus component of AVG 2017 and its traces.
Open tool
User Account control - click "Yes"
Windows safe mode - click "No" (we cannot recommend use the tool in safe mode, because there is a problem with compability)
Choose installed version (AVG Free, AVG Internet Security)
Click "Uninstall"
Click "Restart computer"
Once you restart your computer manually, please click the link to install AVG Antivirus http://files-download.avg.com/inst/mp/AVG_Antivirus_1924.exe
Thank you.
Hello Rosita,
Sorry for the inconvenience. You will get this error code if you have installed a wrong version of AVG Program. Please download and run AVG Clear tool: https://share.avg.com/steam/PSP/AVG2017/AVG_Clear.exe . This tool will help with removing antivirus component of AVG 2017 and its traces.
Open tool
User Account control - click "Yes"
Windows safe mode - click "No" (we cannot recommend use the tool in safe mode, because there is a problem with compability)
Choose installed version (AVG Free, AVG Internet Security)
Click "Uninstall"
Click "Restart computer"
Once you restart your computer manually, please click the link to install AVG Antivirus http://files-download.avg.com/inst/mp/AVG_Antivirus_1924.exe
Thank you.
Paid for full year of AVG Antivirus.Attempted several times to install on Windows Vista. I keep getting "Already installed latest version ERROR OXE 001f992" What do I do now? I want to submit my AVG licence number but do not get to screen to activate.