Manuela, Have a look @ rhis AVG article (https://support.avg.com/SupportArticleView?l=en&urlName=AVG-Secure-VPN-FAQ).
AVG Guru
I've purchased AVG secure vpn and I'm not able to download it.
I've tried to contact "support" on my AVG account (brasilien site), but I seem to go on circles, I c'ant get an objetive answer to my questions.
I d'ont find AVG secure vpn on my PC, I c'ant download it.
What do I do?
Hello Manuela,
I see from your record that you have purchased active subscription of AVG Secure VPN. Please be informed that this product cannot be installed alone. To install this product you need to install AVG AntiVirus free. Please click on this link http://support.avg.com/SupportArticleView?urlname=Download-and-install-AVG-AntiVirus-Free to download and install AVG AntiVirus free.
Once you install this product, please open AVG dashboard, you can see "AVG Secure VPN" tab. Click on the same and select "Try for Free". This will install the trial version of AVG Secure VPN.
At the top right corner of the AVG dashboard, you can see connect, click on the same and sign in to your AVG MyAccount. This will activate AVG Secure VPN to pro version.
If you face any difficulties, feel free to contact us.
I'm having the same problem. Purchased a 2 year subscription today but can't get it to install despite My Account telling me the product has been purchased. I also subscribe to AVG Anti Virus and AVG Tune-Up so not sure if I still need to download AVG anti virus free as described above? My dashboard doesn't show a AVG Secure VPN tab.
Manuela, Have a look @ rhis AVG article (https://support.avg.com/SupportArticleView?l=en&urlName=AVG-Secure-VPN-FAQ).
AVG Guru