Installing AVG Ultimate on Mac

Hi B Jones,

We're glad to look into this & help you.
Upon checking your account, we're unable to locate the AVG Ultimate subscription. You might have used your alternate email address to purchase.
It isn't recommended to share the account/order details over this post. Hence, an email requesting the account info has been sent to you.
Please revert to us via email with those info to locate the product details.

I bought AVG Ultimate multi device for my Mac computers. There is a download (.exe file) for 32 and 64 bit for windows, but no ultimate download for Mac.
I installed a Mac component (anti-virus) but the Ultimate code doesn't work.
How do I get Ultimate install for my Macs or How do I get my money back.
I am extremely unhappy and after messing with it for hours what rather have my money back.
So far a joke for Mac Users

Hi B Jones,

We're glad to look into this & help you.
Upon checking your account, we're unable to locate the AVG Ultimate subscription. You might have used your alternate email address to purchase.
It isn't recommended to share the account/order details over this post. Hence, an email requesting the account info has been sent to you.
Please revert to us via email with those info to locate the product details.