Installing Free AVG download and it fails

AVG Protection
4

Hello Barbara,
We are sorry to know that you are unable to install AVG. To fix this issue, we suggest you to run this tool http://download.avg.com/filedir/util/AVG_BFEfix.exe and restart the computer. After the restart please initiate the installation of AVG.
Thank you.

1

I receive the error "

Description: Appender name is 0 or empty.
Error code: 0xC007001C
when trying to install the free download.  How do I fix that or get around it?
2

I did that and it is still giving me the same error.  any more suggestions?

3

Hello Barbara,
We are sorry to know that you are unable to install AVG. To fix this issue, we suggest you to run this tool http://download.avg.com/filedir/util/AVG_BFEfix.exe and restart the computer. After the restart please initiate the installation of AVG.
Thank you.