Hello, Vital.
Thank you for contacting AVG Community Support.
We apologize for the inconvenience caused to you.
We certainly check and help you.
Do you get any error messages while using the code for activation?
If so please help us with a screenshot of the error to check and help you further.
Here is the link which has the steps to take a screenshot :
| AVG (https://support.avg.com/SupportArticleView?l=en&urlName=AVG-Create-screenshot&q=How+to+create+a+screenshot&supportType=home)
Thank you.
Why can i not use my code of activation i charges my account to avg multilaterale 0n the 6 januari
ordernummer is 1638172264439 in my account hé says i have no account
Thank you for writing us back, Vital.
We apologize for the inconvenience caused to you.
We have sent an email to your email address offering additional help please check the email and revert us back for further help.
Thank you.
When i look in my abonnement i says that i have no abonnement White i had an emailthat says that my account multi started on the 6 of januari the ordernummer is (order number removed) with i have pand the question is where is my abonnement and the key to install it
thans you