Hello Stephen,
I understand the inconvenience.
Please provide the screenshot of the error that occurred while updating Inter Ethernet Connection driver.
To take a screenshot please follow the instructions mentioned in this link: http://avgread.me/1aZxsAV and attach the image to this post.
You can post the screenshot here in your topic. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions.
Am getting Unknown error 0x80072EFF when trying to update this driver?