Hello Alex,
We are sorry for the inconvenience caused.
We request you to use the AVG remover tool to remove the traces of AVG program.
Please use the AVG remover tool as mentioned in this article: http://avgread.me/1DEtNP0 .
You should be able to get the Internet connection and please mention the name of AVG program that you are using, is it free, trial or paid version?
In the past couple days I have not been able to use the internet on my laptop due to AVG zen. When I attempt to uninstall the program it comes up with the error code 0xC007001C. I can't find the firewall and cannot update the anti-virus because I can't connect to the internet. How do I fix this?
Thank you for informing that you were using the free version.
Did you use the AVG remover tool to remove the traces and then checked whether you got back the internet connection?
It was the free version.
Hello Alex,
We are sorry for the inconvenience caused.
We request you to use the AVG remover tool to remove the traces of AVG program.
Please use the AVG remover tool as mentioned in this article: http://avgread.me/1DEtNP0 .
You should be able to get the Internet connection and please mention the name of AVG program that you are using, is it free, trial or paid version?