Hello Joshua,
We're sorry to hear that you're facing this issue, we regret the inconvenience this may have caused.
We will certainly check and help you.
We do have a specialized team who deals with mobile queries.
In this regard, please contact our mobile team directly using the below link, they will certainly look into your queries/ concerns and help you with the appropriate solution through email.
https://support.avg.com/support_contact_form?l=en
After clicking the above link, please select the operating system as "Android" and fill in other requested details. Finally, click on "request answer via email" which will submit a ticket to our mobile team.
Please refer this article to submit your queries using your mobile app.
Thank you for your understanding.
after installation of AVG ASntivirus, Cleaner, and VPN on my Android 11, LG K500, I can connect to all 4 routers, but with no internet. Its obviously not the wifi. All other devices are doing just fine on them. Which setting is it? I have went one by one, on/off with no luck. Is it a combination of settings? please help, I need this device for work!
Hello Joshua,
We're sorry to hear that you're facing this issue, we regret the inconvenience this may have caused.
We will certainly check and help you.
We do have a specialized team who deals with mobile queries.
In this regard, please contact our mobile team directly using the below link, they will certainly look into your queries/ concerns and help you with the appropriate solution through email.
https://support.avg.com/support_contact_form?l=en
After clicking the above link, please select the operating system as "Android" and fill in other requested details. Finally, click on "request answer via email" which will submit a ticket to our mobile team.
Please refer this article to submit your queries using your mobile app.
Thank you for your understanding.