Hello Lorraine.
We're here to help. Could you let us know how did you confirm that your PC is infected with malware? Do you notice a new application is installed on your PC without your consent? If yes, please uninstall it from control panel.
If you see any unwanted pop ups or experiencing browser redirecting to unwanted websites, please reset the web browser to default settings.
I recently used fmovies and now I have malware I can't get rid of
It's not my PC it's my phone. My web browser keeps redirecting me to unknown sites and a message came up to say that AVG detected malware, but every scan I did showed no issues. I was recommended by a friend to get VPN, but I can't get it to recognize that I have it?
Thank you for providing us the information, Lorraine.
We're glad to help pointing you in the right direction. We do have a specialized team who deals with mobile queries. You can reach them by submitting a request through this link.
Note : You need to choose 'Yes' for the 1st question that is in the above link.
Thank you for your understanding in advance!