Internet Security and Firewall

AVG Protection
4

Eric,
We apologize for the difficulties. Not to worry, we would request you to follow the below steps to reinstall your AVG network filter to get issue fixed.

-Disable AVG Self Protection (http://avgclick.me/TempDisableAVG).
- Go to Control Panel -> Network Connections -> right click on the network area which is active -> "Properties"
- If there is "AVG Network filter driver" uninstall it and restart the computer twice
- AVG Firewall initializes auto-repair function so "AVG Network filter driver" should be automatically installed (therefore two restarts are needed)
- If there isn't "AVG Network filter driver" click "Install " -> "Service" -> "Have Disk" -> "Browse" and look for
c:\Program Files\AVG\AV\Drivers\avgfwfd.inf
- Click "Open" button and follow the prompts
- Restart the computer twice
- Enable AVG Self Protection back.
If the issue persist please let us know, we are here to help you. Thank you.

1

Hi, I've just upgraded my wireless router and when I tried to access the router page via a web browser (Internet Explorer 10), I will always get an error "This page can't be displayed". However, the moment I disabled Internet Security and Firewall, I'm able to access the router page. Please let me know what do I need to configure within AVG so that I can access the router webpage while both Internet Security and Firewall are enabled. Thank you.

2

Hello Eric,
We are sorry to know that the issue persists. To fix this issue, we have emailed you a remote link to get connected to our advanced support. They will fix this issue remotely for you.
Thank you

3

Eric,
We apologize for the difficulties. Not to worry, we would request you to follow the below steps to reinstall your AVG network filter to get issue fixed.

-Disable AVG Self Protection (http://avgclick.me/TempDisableAVG).
- Go to Control Panel -> Network Connections -> right click on the network area which is active -> "Properties"
- If there is "AVG Network filter driver" uninstall it and restart the computer twice
- AVG Firewall initializes auto-repair function so "AVG Network filter driver" should be automatically installed (therefore two restarts are needed)
- If there isn't "AVG Network filter driver" click "Install " -> "Service" -> "Have Disk" -> "Browse" and look for
c:\Program Files\AVG\AV\Drivers\avgfwfd.inf
- Click "Open" button and follow the prompts
- Restart the computer twice
- Enable AVG Self Protection back.
If the issue persist please let us know, we are here to help you. Thank you.