Internet Security Marketing Pop-up won't stop

General discussion
7

I've also been having this, and it's very annoying as it minimises whatever I'm doing like gaming! User-added image

6

Neil, Have a look @ this AVG article (http://avgread.me/popups).
AVG Guru

1

I appreciate the free software, but I get your pop up message for Internet Security EVERY TIME i boot up my computer, even when I say I'm not interested. Is this going to persist forever? Wouldn't it be smart to have a cookie that suppresses it after I've told you about two dozen times that I'm not interested? Is there any way to disable it except for uninstalling Anti-Virus?

3

Alec,
Please follow these steps to send us diagnostic information from your computer. This information will allow us to analyze the situation and provide you with a solution:

Click on this link http://www.avg.com/filedir/util/AVG_SysInfo.exe to download the AVG SysInfo tool.
Run the downloaded tool.
Click Continue to agree with AVG’s license agreement and privacy policy. AVG SysInfo will now gather the necessary data.
Once the diagnostic output is ready, you may add comments, or click Attach file or Screenshot to provide us with additional information.
Fill in your email address
Fill in the case # which is 03871833 by copying and pasting it from this message.
Click send output.
As soon as we receive the data, we will analyze the files and provide you with further information.

2

I've also been having this, and it's very annoying as it minimises whatever I'm doing like gaming! User-added image

4

Neil,
We do understand how difficult this is for you. Could you please provide us the screenshot http://avgclick.me/getscreenshot of the popup you are getting?

Also, you have the option to change the frequency settings of the popup. Please refer this article http://support.avg.com/SupportArticleView?urlname=How-to-Change-the-Frequency-of-Pop-Up-Notifications to reduce the frequency settings. Thank you!

5

Neil, Have a look @ this AVG article (http://avgread.me/popups).
AVG Guru