Hello Julie.
Thank you for contacting us. We would request you to follow the steps in this article ( http://avgread.me/1Pc0HR0 ) to resolve your issue and update AVG. Thank you.
Im on windows 10 and I purchased Internet Security in July 2015 and Ive now noticed my computer is not fully protected. I've tried to do update but it tells me there is a running installation and to complete the running installation before doing any updates. What does this mean? How do I get my internet security to work and fully protect computer. I've tried contacting AVG several times for help through "live chat" but no response there either.
Hello Julie.
Thank you for contacting us. We would request you to follow the steps in this article ( http://avgread.me/1Pc0HR0 ) to resolve your issue and update AVG. Thank you.