Hello Jackie,
We are glad to look into this and help you.
We have sent you an email informing about the AVG product details and please reply to that email for further assistance.
Thank you.
I have had an email saying my AVG Security is up for renewal in 30 days which is about 9th Oct. I went to my account to see when my products expired, which I think I have four items there. I seem to have two AVG Securities there for some reason. The one at the top doesn't expire 'til June 2022 which it says is for 10 devices but I've only used it on one in last 30 days for my PC. (Desk Top comp) It has it as ACTIVE.
The one down at the bottom is the one that expires in 30 days about 9th Oct. That one isn't active though it says, as it says it hasn't been used for any devices in the last 30 days. Why do I have two which I don't need? I seem to remember asking about this once before. That means I'll be paying for the active one in June! I don't need two and I'm not paying for one that I'm not using. There is a button to click on that says, Switch to this device' but that's the one that is running out. The other one isn't. The price of this renewal is $197. 99. I need this bottom one - the one that's not active, or I'm not using it, taking away. Why would I want to pay for two? !!
We are glad to look into this and help you.
We have sent you an email informing about the AVG product details and please reply to that email for further assistance.
Thank you.