Hello Jackie,
We will check and help you to clarify it.
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Hello Jackie,
We will check and help you to clarify it.
It isn't recommended to share account/order, personal info over this public post.
We have sent you an email to your registered email address. Please check for the email and revert back to us.
I just had an email saying my Internet Security was due in October and to renew in advance for a 10% discount of about $11. When I looked in the Menu on the interface, I see it shows two Internet Securities, but I've noticed this before in my account at the web site, though it's not showing two now on there.
The newest one shows it doesn't run out 'til next June I think it is. All my devices run out next year from January forwards. On the interface menu it had at the bottom next to the one due to expire in 2022, a link to Switch to this Device, which I did, so I'm not owing now. It said the other could be used on another computer, but I only have one computer. That one due to expire in Oct needs cancelling. I don't know how I ever came to have two of that device. I hope I haven't been paying for two?
It also showed on the interface that my VPN ran out in June this year, but it's still been working and I've received no notification about that. Now, though in my account at the web site and on the interface it shows it not expiring until next year, so I'm up to date with everything. I hope I don't get another email telling me that I still have to renew my Internet Security.