Hello Jennifer,
We apologize for the inconvenience. Upon checking your account we see that you have valid AVG Anti-Virus (1 computer) till 11/10/2017. We don't see any other unlimited products in your account. AVG My Account is currently under maintenance and hence you are unable to view your subscriptions in AVG My Account. You can see your payment information in Order History of AVG My Account. Our developers team are working on it and will be soon fixed. So, we suggest you to contact our technical support https://support.avg.com/support_tech_chat team to assist further to resolve the issue.
Thank you.
I have paid an annual subscription to AVG Security Unlimited and the installation completed last night. It currently shows it to be only a 30 day installation and my account does not acknowledge the subscription that I've paid. How do I remedy the situation?
Internet Security Unlimited paid for last night, order number (Order number deleted) order ref number (Order number deleted). Funds taken by AVG but no subscription credited to my account.
Hello Jennifer,
We apologize for the inconvenience caused. We have sent you an email with complete instructions to activate the AVG Internet Security-Unlimited program that you have purchased. Please follow the instructions that has been sent to you and contact us for further help.
Thank you.