Hi Terry,
Regret for the inconvenience caused. I would suggest you to repair AVG and check if that resolve your issue. To repair your AVG please follow these instructions:
Go to Start -> Control Panel.
Note: Click Settings first if Control Panel is not available in the Start menu.
Open (Programs) -> Programs and Features, or Add or Remove Programs.
Select AVG Internet Security/Protection in the list of programs.
Click the Change or Change/Remove button.
Select Repair.
Follow the instructions on your screen to complete the installation.
Restart your computer.
I received a message and it says "Your web & email protection is broken". I ran the "fix" command, but it keeps on saying "in progress". I need assistance please & thx!
Hi Terry,
Regret for the inconvenience caused. I would suggest you to repair AVG and check if that resolve your issue. To repair your AVG please follow these instructions:
Go to Start -> Control Panel.
Note: Click Settings first if Control Panel is not available in the Start menu.
Open (Programs) -> Programs and Features, or Add or Remove Programs.
Select AVG Internet Security/Protection in the list of programs.
Click the Change or Change/Remove button.
Select Repair.
Follow the instructions on your screen to complete the installation.
Restart your computer.