Hi Dario,
Thank you for contacting AVG Community.
This isn't the experience we want you to have. We'd like to look into this & help you.
We appreciate your attempt in sharing us the screenshot of the speed test.
Unfortunately, it isn't accessible at our end. Would you be so kind to share us the screenshots again?
Meanwhile, please restart your MAC once & then try connecting to different servers (location) to identify the server that provides better connectivity.
Reason being, VPN encrypts traffic and data before sending it to a server.
Depending on the distance and capacity of the server, this process may cause a slightly slower, but safer, internet connection.
Hi Dario,
Thank you for contacting AVG Community.
This isn't the experience we want you to have. We'd like to look into this & help you.
We appreciate your attempt in sharing us the screenshot of the speed test.
Unfortunately, it isn't accessible at our end. Would you be so kind to share us the screenshots again?
Meanwhile, please restart your MAC once & then try connecting to different servers (location) to identify the server that provides better connectivity.
Reason being, VPN encrypts traffic and data before sending it to a server.
Depending on the distance and capacity of the server, this process may cause a slightly slower, but safer, internet connection.
I’ve tried everything you said and cant’t manage to get internet down speed anywhere higher than 10% of normal download speed.
It’s really important for me to have my main computer locked and safe from intrusion and I need VPN to mask my IP. I have an offer pending from another company that has security and VPN for all my devices so I need to know how AVG can assist me to have an actual working VPN configuration. The closest location to me (I’m in Chile) is Brasil and it only allows me download speeds at 10% Everything else is even lower. I’ve also tried different protocols but it only worsens my situation. I leave my computer with any VPN or protocol unattended for an hour and when I get back, there’s no internet connection forcing me to disable VPN and reconnect to wifi. That doesn’t work for me.
Hello Dario,
Thank you for the reply.
We understand that your still facing the slow internet when connected to VPN.
We apologize for the inconvenience caused to you.
We certainly check and help you with the issue caused
We have sent an email to your email address offering additional help please check the email and revert us back for further help.