Hi, Azul
We will check this for you.
Could you share us the screenshot of the error message?
Refer this article for the steps to capture the screenshot : https://bit.ly/2Y6RCDP
You can post the screenshot here in your topic. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions.
I'm trying to install AVG TuneUp on my computer but it doesnt recognize my license. I asked to send my code again to my gmail, I did copypast and even write it manually but it didnt work, the error is still there. I have multidevice license and I just used it on six devices, I still have four devices left. I reinstalled AVG but doesnt work
For some reason I cant attach a image :(( but when I write my license code to install AVG TuneUp, below says "Sorry, you've entered an invalid format of license code"
Hello Azul,
When you enter the activation code, you need to enter along with - (hyphen) symbol. Also, we have synced the activation code with your AVG MyAccount. Please check whether you can activate it now.
We look forward for your response.
When you enter the activation code, you need to enter along with - (hyphen) symbol. Also, we have synced the activation code with your AVG MyAccount. Please check whether you can activate it now.
We look forward for your response.