Invitation code

Hello Balasubramanian,
many thanks for the answer.

I understand this with the ZEN application, but I do not understand why then the function of sending an invitation in AVG is still possible? Why is this function not blocked in AVG or with a hint that an invitation to send is currently unnecessary? I find, just as it is at the time leads to confusion.

Kind regards
Peter

Hello Peter,

I understand the inconvenience.
Please be informed that the "ZEN" application is no longer for AVG in Android.
The option to enter the code will be available only on Zen interface.
Since Zen has reached its EOL (End of Life) it is not possible to enter the invitation code and activation the subscription for other devices.
However, we are working to redesign Zen interface but this process will take time.
If you would like to activate the subscription on your friend's device then the AVG my account credentials has to be entered on  the AVG app on their device.
You can provide the AVG my account credentials to your friend for activation but it is not recommended to share these details.
If you would like to provide the details to your friend for activation then do let us know we will provide steps on how to activate it.

Hi there,

I have just been having this same issue with a PC invitation. I have tried to reinstall AVG (for whatever good I assumed that would do) but there is no button to click to input the code. Funny thing is, another computer has just been completely reinstalled and had AVG installed on it and I could click on the home button (which is missing on this computer) and input the invitation code there but not here.

Both computers have Windows 10 installed.

Hello Ágnes,

I understand the inconvenience.
In the latest 17.9 version, AVG management console (formerly known as Zen) was removed.
May I know in which AVG version you were able to click on home icon and get the Zen interface?

Hello Peter,
We are aware about this and we are working on it to remove the invitation feature for android device from AVG Zen soon. However, the invitation features will work for other devices like Mac computer and other windows devices.
Best regards,
Alok.

Hello Community,

my english is not the best, therefore i take the google translator :wink:

I've been using the AVg Ultimate package on the PC for a long time and installed Antivir and Cleaner on my Android phone. A few days ago I sent my friend and his wife an invitation so they could use Antivir and Cleaner on their Android phone. You received the mail with the invitation code and also installed the app on your mobile phone. In the mail stand, you should now click on the icon in the upper left corner of the app to enter the code. But no matter where you click, there is no way to enter a code. There is no dialogue, no input line, just nothing. Do you have a tip for me?

Kind regards Peter