Invoices for AVG Ultimate and Upgrade

Hello Robert,
We will check and cancel this for you.
You have been charged for renewal of AVG Ultimate. You don't have any other subscriptions under this email address.
Have you purchased AVG Internet Security  for 2 years using alternate email address?
If so, visit https://support.avg.com/RefundForm and fill in the refund form to submit it. Upon successful submission, our refund team will initiate your request and get back to you via email.
I have been invoiced for AVG Ultimate and Upgrade in January 2019. I have sought to cancel both these products. I already have AVG Internet Security which covers my computer for 2 years from April 2018 and is sufficient for my needs. Please cancel both invoices for January 2019.
Hello Robert,
We will check and cancel this for you.
You have been charged for renewal of AVG Ultimate. You don't have any other subscriptions under this email address.
Have you purchased AVG Internet Security  for 2 years using alternate email address?
If so, visit https://support.avg.com/RefundForm and fill in the refund form to submit it. Upon successful submission, our refund team will initiate your request and get back to you via email.