Is the free AVG antivirus installed? There were 2 messages, they said: 1) Email scanner is not active 2) Identity protection is disabled. When I click on the messages it said it's "connecting" but it kept just kept going on and on. What's wrong?

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1

Hi Monica,
For help on this issue please try reinstall AVG according to this article.
Thanks

2

Hi Monica,
For help on this issue please try reinstall AVG according to this article.
Thanks