Issue for updating AVG protection in Windows 10

AVG Protection
2

Hello Jorge
What is the situation now?
Did you solve your problem?
Make sure you are using the latest version

Please let  know here
If you still have this problem
Make sure to create a screenshot for error message and upload it here
https://support.avg.com/SupportArticleView?l=en&urlName=How-to-create-a-screenshot&q=screenshot&supportType=home
Thank you

5

Hello Jorge
What is the situation now?
Did you solve your problem?
Make sure you are using the latest version

Please let  know here
If you still have this problem
Make sure to create a screenshot for error message and upload it here
https://support.avg.com/SupportArticleView?l=en&urlName=How-to-create-a-screenshot&q=screenshot&supportType=home
Thank you

6

Hello Jorge,

I am sorry to hear that. Please let us know the version of AVG installed in your computer, so we can check if you have the latest version(17.5.3022).

1

Hello !  I would like to know the following … I use AVG Free Protection


Every time a message appears Windows 10 saying that I must update my Antivirus protection. The problem occurs when I click that message...Windows says that an error has occurred . When entering the program to update it manual does not mark any errors, but the program only download 1 or 2 kb.
After "updating" the same Windows message appears.
In order to update it and make that message disappear I must download the installer offline, uninstall the old version and install the new one.

Kind Regards.
3

Jorge, If applicable… For your info, just in case that you are unaware, you can post the screenshot here in your topic. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions. 
AVG Guru

4

Hello Jorge,

I am sorry to hear that. Please let us know the version of AVG installed in your computer, so we can check if you have the latest version(17.5.3022).