Issue with AVG Antivirus FREE

AVG Protection
10

Hi,
I restarted the PC in safe mode so I could unistall the AVG Antivirus FREE and the issue has been fixed, than I installed again the AVG Antivirus FREE and the PC is back running well.
Thank you very much for you support and to drive me step by step to solve the problem.
Best Regards.
Mario

9

Hello Avinash,
thank you for your reply and support, I followed all your instructions, restarted the PC 2 times within 10 minutes of break but nothing changed, I cannot uninstall AVG Antivirus FREE from Control Panel ( the unistall doesn't start ), so I downloaded the AVG Clear but it also doesn't start, finally I launched the services.msc but the service window doesn't appear.
For your information on my PC are installed AVG Antivirus FREE + AVG Secure Browser + AVG Web TuneUp.
Dou you have any additional suggestion to fix the issue ?
Thank you in advance and best regards.
Mario

1

Hi Everryone,

since this week I have problem with AVG AntiVirus FREE installed on my PC, the following message is displed:

UI Failed to Load
This is really imbarassing.
Your protection is running, but the "UI is haveing a very bad day.

The PC shutdown or restart is very long ( it takes 15 minutes ), I cannot repair AVG in Program & Feature from Control Panel, also it's not possible to uninstall the AVG.

Could you please give your advise and suggestion to fix this issue ?

Thank you in advance and best regards.

Mario

8

Hello Avinash,
thank you for your reply and support, I followed all your instructions, restarted the PC 2 times within 10 minutes of break but nothing changed, I cannot uninstall AVG Antivirus FREE from Control Panel ( the unistall doesn't start ), so I downloaded the AVG Clear but it also doesn't start, finally I launched the services.msc but the service window doesn't appear.
For your information on my PC are installed AVG Antivirus FREE + AVG Secure Browser + AVG Web TuneUp.
Dou you have any additional suggestion to fix the issue ?
Thank you in advance and best regards.
Mario

3

Hello Mario.
We regret the inconvenience caused.
Click this link (https://support.avg.com/SupportArticleView?urlname=Troubleshoot-AVG-AntiVirus-internet-disconnection) for steps to resolve the issue. If the issue persists, please follow the steps in this link (https://support.avg.com/SupportArticleView?urlname=AVG-Troubleshoot-Embarrassing-UI-Failed-load).

4

Hello Mario.
Thank you for returning here to let us know. 
We're glad that the issue has been resolved and I appreciate your efforts.

5

Hi,
I restarted the PC in safe mode so I could unistall the AVG Antivirus FREE and the issue has been fixed, than I installed again the AVG Antivirus FREE and the PC is back running well.
Thank you very much for you support and to drive me step by step to solve the problem.
Best Regards.
Mario

6

Mario, please refer to this article to boot your PC into safe mode.
Let us know if you have further queries.

7

Mario, thank you for trying. We appreciate your efforts. 
I'd request you to boot your PC in safe mode and run the clear tool.

2

Hello Avinash,
could you please explain me how to boot my PC in safe mode ?
I never did it and I want to be sure to do the right function.
Thank you in advance and best regards.
Mario