Hello Andre-louis,
Thank you for contacting AVG Community Support.
We are really sorry to know that your system does not work after renewal. We'll certainly check and help you out. Upon checking your AVG account, your AVG Secure VPN subscription renewed recently.
Could you please provide me with more details about the situation, and I will do my best to help you resolve it efficiently.
Did you activate the renewed subscription?
Does a specific error message appear when you encounter this issue?
If so, could you please help us with the screenshot of the error message you got. You can post the screenshot here in your topic. Click on Answer & then click on the Image [mountain symbol] & follow the instructions.
Thank you and keep us updated.
i think the renewed subscription has been activated, see bellow the picture on the screen, i must choose between a free test or buy again
copy screen (mailto:al.valiere?subject=i%20think%20the%20renewed%20subscription%20has%20been%20activated%2C%20see%20bellow%20the%20picture%20on%20the%20screen%2C%20i%20must%20choose%20between%20a%20free%20test%20or%20buy%20again)
the system doesn't work after subscription renewal
Thank you for taking out your valuable time to writing us back.
We regret to inform you that we are unable to open the link you have shared.
As it isn't advised to discuss personal/account related info here, we've sent you an email with further details. Please check your inbox/spam folders to find the email and use it to get back to us with the screenshot.
Thank you and keep us updated.