I've been charged on my Credit card . I don't authorize this transaction

AVG Subscription
3

Greetings, 

We acknowledge your refund request. This isn't the experience we want you to have.
However, upon checking your account we're unable to find any subscriptions or charge.
As it isn't recommended to share the order/account info over this post, we've sent you an email requesting few info.
Please revert to us via email to proceed further.

2

Greetings, 

We acknowledge your refund request. This isn't the experience we want you to have.
However, upon checking your account we're unable to find any subscriptions or charge.
As it isn't recommended to share the order/account info over this post, we've sent you an email requesting few info.
Please revert to us via email to proceed further.

1

Hello; the  1st March 2021 I've been charged for 44.99 € on Paypal credit card  by DRI technologies. I don't have autorize this transaction and i want to be refund.  I have two regular softwares from avg,  one (Tune up) for 10 PC and the other ( drivers) only for my main PC. The renewal date is for september 2022. What happens?
Best regards
Stéphane Baum